City of Mbombela would like to encourage ratepayers and consumers of municipal services to make use of the online services for any enquiries related to finance (billing, credit control and free basic services, debt collection, property rates, and valuation, creditors and supply chain.) Ratepayers / consumers are also advised that all application forms for municipal services can be dowunloaded on the municipal website (www.mbombela.gov.za)

Enquiries and submissions of forms can be directed as follows:

billing@mbombela.gov.za
1. Meter reading enquiries
2. Billing related enquiries

bidregistration@mbombela.gov.za
1. Bids advertised enquifies
2. Bids outcome enquiries

creditors@mbombela.gov.za
1. Submission of suppliers invoices
2. Other suppliers' payments enquiries

creditcontrol@mbombela.gov.za
1. Arrears account payment arrangements
2. Unblocking of electrical meters

directdeposit@mbombela.gov.za
1. Enquiries for all electronic payments
2. Submission of proof of payments (EFT)

gv2018.valuations@mbombela.gov.za
1. All property valuations enquries (Valuation quiries, Objections and Appeals

propertyratesclearanceapplications@mbombela.gov.za
1. Application for rates clearance certificates
2. Other rates clearance enquiries

Propertyratesenquiries@mbombela.gov.za
1. Application for property rates rebates
2. Other property rates related enquiries

servicesconnections@mbombela.gov.za
1. Application for new connections of services (opening of new accounts)
2. Application for disconnection of services (closing of accounts)
3. Requet for duplicate statements
4. Application for debit order
5. Submission of customer update form/information and any other accounts enquiries